Sunday, 19 April 2020

ERROR: "The path you have entered cannot be used as a trusted location for security reasons"

Issue
  • ERROR: "The path you have entered cannot be used as a trusted location for security reasons" when opening Microsoft Office 365 Documents located on a Mapped Network drive.
  • The document contents are gibberish, looks like document is corrupt. 


Environment

Resolution
  1. Open Trust Center in Word, Excel or PowerPoint
  2. Select Trust Center Settings
  3. Trusted Locations > Check ✓ next to Allow Trusted Locations on my network (not recommended)
  4. Trusted Documents > Check ✓ next to Allow documents on a network to be trusted
  5. Click Ok > Ok
  6. Close/Reopen application. Try again. 

Cause:
  • Microsoft Office Trust Center security settings

Other Resources:


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